If you saw our blog on "E-Commerce Reality Check: Unveiling the True Impact of Online Sales in Canada," you might be ready for the second half of the story. if you didn’t catch it find it here.

Why Do We Still Want in In-Person Retail Experiences?

It turns out we are still humans who crave human-to-human contact. In fact, since the pandemic, we are craving it more than ever!

There are four components to what we love about it, and we offer some ideas on how you can work with that.

Every time we present this fact, we get the same reaction.

Disbelief!

A gasp!

So, let’s try it right here….. right now…… ready?

Everyone shopping online you say?

During the pandemic, we all got cozy with our screens, clicking away like there was no tomorrow. But here's the kicker: in Canada only a measly 6% of all retail sales happen online. Surprised? You're not alone. Even at the height of the online shopping frenzy, it only reached 10%.

Retailers aren't just the businesses lining your streets; they're the pulse of your community, the essence of what makes your business improvement district shine. They're the ones who add that special touch, that make your story unique so that locals and visitors alike fall in love with your area time and time again.